ATTENTION: Concerning deliveries to hotels

ATTENTION: Concerning deliveries to hotels 【Updated on Jun 27th】

Dear all customers who request shipping to hotels,

Thank you for choosing us.

We would like to ask ALL CUSTOMERS WHO REQUEST SHIPPING TO HOTELS to confirm the following.

BEFORE making an order, be sure to confirm with the hotel if they accept deliveries.

Then, please fill out the following information in the Remarks Column:

  1. Hotel’s name and phone number
  2. *Check-in date and Check-out date
  3. Other (instructions from hotel, your request, etc)

*Please order up to 8 DAYS PRIOR to your Check-in date. If you order earlier, we will proceed to cancel your order. Incidentally, we might suspend a shipment until your Check-in date gets closer. 

We are afraid that we are not able to ship any item for orders without the information above, and we take no responsibility for any trouble that may occur.

We appreciate your understanding and cooperation.

 

Best regards,

EVERGOODS Japan Online Store